Privacy Policy
Last updated: July 19, 2026
What we collect
When you place an order, our checkout provider (Shopify) collects the information needed to fulfill it: name, shipping address, email, and payment details. Payments are processed by Shopify's payment partners; we never see or store your card number.
Our website uses cookies and similar technologies, including the Meta (Facebook) pixel, to measure how visitors find and use the site and to improve our advertising. This data is aggregated and does not identify you personally to us.
How we use it
- To process and ship your order, and to email you order updates.
- To answer your messages and handle returns under our 90-night trial.
- To measure and improve our website and advertising.
What we share
Your information is shared only with the services that make the store work: Shopify (checkout and order management), our shipping carriers, and Meta (advertising measurement). We do not sell your personal information.
If you opt in to emails, you can unsubscribe at any time with the link in any message.
Your choices
You can ask us at any time to access, correct, or delete the personal information we hold about you. Email contact@tryduvela.com and we will take care of it.
Duvela · contact@tryduvela.com · tryduvela.com